At the GFAF (Gluten Free Allergen Free) expo in Chicago with glutenvygirl. Some thoughts immediately came to mind. I thought this event would be very small, basically a niche marketing event. For me, I think of how this relates to my venue, healthcare.
I can’t think of an area in business where service and selling yourself doesn’t apply. I will be talking about each of these in greater detail in later posts on my blog.
1) Connect with your customer visually.
2) Never underestimate the power of touch.
3) Listen.
4) Meet their needs.
5) Give the customer something to “take away” from their experience with you.
Seems simple enough, right?